Legal information

Identification

ZERO PREMIUM, UNIPESSOAL LDA · Tax no. 519512790 · Real estate mediation licence AMI 27959. Avenida D. João II, n.º 20, 1.º andar, 1990-095 Lisbon, Portugal. info@zero.rentals · +351 918 884 884.

Services and terms

This website introduces ZERO services. The scope, duration and remuneration of mediation are set out in the applicable agreement. No contracts, reservations or payments are completed on this website. Images illustrate our activity and do not constitute property sale listings.

Complaints and dispute resolution

You may contact ZERO to seek a resolution or use the Electronic Complaints Book. For a consumer dispute, you may contact the competent alternative dispute resolution body, subject to its geographical, subject-matter and value rules.

• CIMAAL — Algarve
• CACCL — Lisboa
• CIMARA — Açores
• CNIACC — supplementary jurisdiction

This list is for information: it does not claim ZERO membership of these centres or restrict access to other competent bodies.

Find arbitration centres and their jurisdiction (Portuguese)

Useful terms

AMI

Real estate mediation licence number issued by IMPIC, the Portuguese regulator.

NIPC

Portuguese legal entity identification number: identifies the company.

RAL

Alternative dispute resolution: mechanisms such as mediation, conciliation and arbitration.